FAQ
Convenience fees start at $25 for accident/incident reports and $50 for videos. Please see FEES tab for
more information.
Absolutely! Simply make a request and you will have the option to establish an account when records are
located.
You will receive an email.
Response time varies by jurisdiction and whether or not a citation was issued. RiskJockey pursues
records until they are provided, they are determined not to exist, or you close your file.
When records are available you will be prompted to establish an account and provide a credit card that
will be charged according to the fee schedule on the next tab.
Commercial insurance carriers are eligible for monthly invoicing. You will be prompted about eligibility
when payment is requested.
Yes. Receipts can be provided for each charge, so fees can be attributed to the correct claim or file.
Yes, if you are already a Filevine user or you would like RiskJockey to integrate with any other application, please email integrations@riskjockey.com.